February 1, 2024 4:50 a.m.

Information from the City of Roseburg said that staff is working with parking program contractor ACE Parking to simplify the parking ticket appeals process.

City Manager Nikki Messenger said, “Our current tickets are in compliance. The tickets are valid unless the municipal judge has dismissed a ticket”. Messenger said, “We are working with ACE Parking to streamline the process with one less step for folks who want to contest a ticket”.

Communications Specialist Suzanne Hurt said the city will provide more information once that is available. Hurt said that information being circulated may be causing some drivers to incur higher fines.

Messenger said, “Folks need to either pay the ticket or let ACE know they’re going to appeal”.

Drivers who have tickets they want to contest must start the process by contacting ACE at: https://aceparking.com/roseburg/

ACE has handled parking enforcement in the downtown area and the Laurelwood neighborhood, adjacent to Roseburg High School, since the start of 2022.