DMV COMPLETES SUCCESSFUL SYSTEM REPLACEMENT

July 6, 2020 10:35 a.m.

The Oregon Department of Motor Vehicles has completed a multi-year project to replace its computer systems.

Lauren Mulligan of the Oregon Department of Transportation  said the replacement is part of the broader DMV Service Transformation Program. Mulligan said that’s a 10-year $90 million investment in the future of DMV. The release said replacing antiquated technology, originally installed in the 1960s and 1970s, was the first step in DMV’s effort to expand online services and explore other modern improvements in the way they do business. Mulligan  said choosing a proven commercial off-the-shelf solution as the new technology to support the work of DMV means the agency is now poised to be flexible and responsive to future innovation.

The release said the initial phase replaced the vehicle-related systems in January of 2019 and introduced a new online services site – DMV2U. Online vehicle transactions included replacing or ordering new plates, an ability to check custom plate availability, ordering trip and snopark permits and vehicle registration renewals.

New services now available mean Oregonians can handle even more of their DMV business from home. Now customers can:

*Schedule a DMV appointment

*Replace a lost, mutilated or stolen license or ID card

*Upload a commercial driver medical examiner certificate

*Order a driving record

*Pay a reinstatement fee

*Begin a driver license or identification card application for an initial issurance

View the services offered online by going to www.oregondmv.com/dmv2u

Included in the new system is the capability to issue Real ID-compliant driver licenses and ID cards. Starting October 1st, 2021, the Transportation Security Administration will begin new identification requirements to board a domestic commercial aircraft.

Anyone doing business in-person at DMV offices should be prepared to wear a face covering per the Oregon Health Authority.